This agreement is created to maintain a professional, respectful, safe, and responsible working environment between the company, drivers, and workers operating throughout Ontario. By joining the platform, all drivers and workers acknowledge and agree to follow the company policies, safety standards, and operational responsibilities listed below.
All drivers and workers are responsible for maintaining their own valid vehicle documents, insurance coverage, driver's license, police check reports, safety equipment, and work-related tools required to complete assigned jobs. The company provides job opportunities, work access, and platform support only. Workers and drivers understand that they are operating independently and are responsible for complying with all city, provincial, and transportation laws, safety regulations, and liability requirements while performing work duties.
Drivers and workers must ensure that their vehicle remains safe, clean, roadworthy, insured, and legally registered at all times. Any accidents, violations, damages, unsafe behavior, or legal issues occurring during work activities are the responsibility of the worker or driver involved. If any issue or emergency occurs during a job, workers must immediately contact the company support team and cooperate professionally to resolve the situation quickly and respectfully.
The company values communication, teamwork, and reliability. If a worker or driver cannot attend work due to personal reasons, illness, emergency, vacation, or scheduling conflicts, they must notify the company as early as possible. Last-minute cancellations without proper notice may affect future work opportunities and scheduling priority. Workers are encouraged to communicate honestly and respectfully with management so the company can continue providing smooth service operations to customers and partners.
The company supports flexible work opportunities. Workers may take time away from work for two days, three days, one week, or longer when properly communicated in advance. Respectful communication helps maintain trust, professionalism, and scheduling balance within the company team. Workers are also welcome to refer qualified friends or family members for available job opportunities, helping grow the company network and support future work coverage when positions become available.
All workers and drivers are expected to behave professionally with customers, staff members, businesses, and the public. Harassment, violence, threats, unsafe conduct, illegal activities, discrimination, intoxication during work, or damage to customer property will not be tolerated. Safety, honesty, respect, and professionalism are mandatory expectations for everyone working through the platform.
By accepting work opportunities through the company, all workers and drivers confirm that they understand and accept these policies, responsibilities, liability terms, and operational regulations. The company reserves the right to review accounts, suspend access, reject unsafe workers, or remove individuals who fail to comply with company standards, safety requirements, or professional conduct expectations.
The company appreciates every hardworking driver and worker as a valued partner and believes strong communication, responsibility, teamwork, and professionalism create long-term success for everyone involved.